Privacy Policy
Effective Date: December 12, 2024
Your Privacy is Our Priority
Welcome to the Catch Me If You Can Privacy Policy. We appreciate you taking the time to review the following information. Protecting your privacy is one of our top priorities, and we want to ensure you feel secure while using our app. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our mobile application ("App") and related services ("Services") at www.catchmeifyoucan.app. Your trust is important to us, and we are committed to keeping your data safe.
For more details, please also review our Terms and Conditions, which govern your use of the App and Services.
The company responsible for your data is:
Catch Me If You Can
228 Park Ave S
PMB 794839
New York, 10003-1502
United States
Applicability of This Privacy Policy
This Privacy Policy applies to the mobile application, website, any events, and other services we offer under the Catch Me If You Can brand. Whether you are engaging with any of our exciting features like Match, Plan, Dreams or Hunt and Prey Modules, this Policy ensures your privacy is protected.
Information We Collect
To build meaningful connections, we need some basic details from you, such as your profile information and preferences for the types of people you would like to meet. Additionally, using our service generates certain data, like login times and usage patterns. If you are curious about all the specifics of how we collect and use this information, we encourage you to read the full details outlined below. This ensures transparency and helps you understand how your data is handled when using the Catch Me If You Can app.
1.Profile Data
When you set up your profile on Catch Me If You Can, you will share personal information such as your gender, interests, preferences, and location. In some countries, certain data—like sexual orientation, health, sexual life, or political beliefs—may be considered sensitive. By choosing to provide this information, you give your consent for us to use it in accordance with the terms outlined in this Privacy Policy. Additional details you may provide include:
Name
Mobile number
Email address
Gender identity
Date and location of birth
Sexual preference
Photographs
Geolocation
Account Data
2.Account Data
To create an account, we collect basic information such as your phone number, email address, and date of birth to set up and personalize your experience.
3.Content
As you use our app, you may post content such as photos, text, and chats with other users. This content is associated with your account and helps enhance your connection with the community.
4.Purchase Data
When you make purchases through the app, we retain transaction details including the items you bought, the date, and the price, for billing and service purposes.
5.Third-Party Data
If you share information about other people (e.g., screenshots of chats or profiles to report someone), we process this data to fulfill your request.
6.Customer Support Data
When you contact us for assistance, we collect information to address your inquiry. This may also include data submitted by others involving you. Additionally, our team may gather information related to investigations for safety and security purposes.
7.Usage Data
We track data on how you interact with the app, including login times, feature usage, and your communication activity, to improve your experience.
8.Technical Data
When you use our app, we collect technical details from your device, such as hardware specifications, IP address, device type, app settings, and crash reports.
Other data we collect with your permission/consent
9.Geolocation Data
With your consent, we collect your location data (latitude and longitude) from your device. This is a required feature for using Catch Me If You Can as it powers key functions like matching, hunting, planning, dreaming and discovering others nearby. Otherwise, these features may not be available to you.
How We Use Your Information
We process your information primarily to provide, improve, and personalize our services. Our goal is to connect you with other members, help you enjoy your experience, and ensure the safety and security of everyone using Catch Me If You Can. We take this responsibility seriously and are committed to continuously improving our systems to protect your information.
Here is a breakdown of how we use your data through “profiling” and the reasons we process it:
Create and manage your account and profile.
Ensure that all features of the app function smoothly.
Recommend members that align with your preferences.
Respond to any questions or requests you may have.
Monitor and troubleshoot to maintain the service’s reliability.
This data processing is necessary to fulfill our contract with you, and in some cases, your consent (especially for sensitive data) is required.
Categories of data processed:
Profile Data
Content
Purchase Data
Third Party Data
Customer Support Data
Usage Data
Technical Data
Geolocation Data
2.To enable your purchases on our service, including:
To process payments.
Offer discounts, promotions, and customize pricing based on your preferences.
This data processing is necessary for the performance of our contract with you, ensuring smooth transactions and tailored experiences.
Categories of data processed:
Account Data
Profile Data
Technical Data
Purchase Data
Usage Data
3.To ensure the safety of you and other members on our services, we are committed to:
Prevent, detect, and address violations of our Terms & Conditions, fraud, and other illegal or unauthorized activities.
Develop and enhance tools to effectively identify and combat such violations.
Keep individuals who report incidents informed about the actions we have taken in response to their concerns.
Grounds for processing your data:
Fulfill our contract with you.
Safeguard our members' well-being, in line with our legitimate interests.
Protect your and others' vital interests.
Comply with legal obligations, including removing illicit content
Obtain your consent when processing sensitive data or data that requires explicit approval.
Categories of data processed:
Account Data
Profile Data
Content
Purchase Data
Third Party Data
Customer Support Data
Usage Data
Technical Data
4.To comply with applicable law, establish, exercise and defend legal claims & rights, we take the following actions:
Retain data to ensure compliance with legal obligations and to provide evidence of such compliance.
Assist investigations and defend against potential or ongoing litigation, regulatory actions, or disputes.
Respond to lawful requests from law enforcement, courts, or regulators.
Report illegal or infringing content to law enforcement, government or other authorities.
Establish, exercise, or defend claims in current or potential legal matters.
Sharing data with law enforcement or partners to address abusive or illegal behaviors.
Grounds for processing your data:
Our legitimate interest: Ensure compliance with applicable law and protect ourselves, our members and others, including as part of investigations, legal proceedings and other disputes.
Protection of your vital interests and those of other members.
Legal compliance, including responding to law enforcement requests.
Categories of data processed:
Categories of data processed will depend on the specific legal or investigative circumstances.
Sharing Your Information
At Catch Me If You Can, our goal is to help you make meaningful connections, which is why some of your information is visible to other members. Additionally, we share data with trusted service providers for the purposes outlined below, and in some cases, to comply with legal obligations. Please review the following for more details:
1.Other Members
Your data is shared with other members when you voluntarily disclose it on the service (e.g., your public profile). If a report is submitted involving you, such as a claim of violating our Terms of Use, we may inform the reporter of any actions we have taken. The same applies if you submit a report regarding another member.
Categories of Personal Data Shared:
Profile Data
Content
Third Party Data
Customer Support Data
2.Service Providers
We share data with trusted vendors and partners who help us operate, promote, and improve our service. These providers assist with services such as data hosting, maintenance, analytics, customer care, marketing, payment processing, legal support, and security.
Categories of Personal Data Shared:
Account Data
Profile Data
Content
Purchase Data
Third Party Data
Customer Support Data
Usage Data
Technical Data
Geolocation Data
3.Law Enforcement Authorities
We may disclose your data to law enforcement or government authorities when required:
To comply with legal processes such as subpoenas, search warrants, or other legal obligations.
To assist in crime prevention or detection.
To protect the safety and well-being of any individual.
To defend, establish an exercise of legal claims.
Categories of Personal Data Shared: (The categories of data shared will depend on the request but may include the following)
Account Data
Profile Data
Content
Purchase Data
Customer Support Data
Third Party Data
Social Media Data
Usage Data
Technical Data
Geolocation Data
ID Data.
In this dating app, we balance preserving meaningful connections with respecting your privacy. We retain your personal data only as long as necessary for legitimate business reasons and in compliance with applicable laws.
If you decide to leave our service, you can close your account, and your profile will no longer be visible. Upon closure, your data is retained for specific periods:
Safety Retention Period: Data is held for three months post-closure or one year after a ban to investigate unlawful or harmful conduct. This retention ensures community safety and protects against potential harm.
Legal Compliance: Limited data is retained to meet legal obligations:
Transaction data: Retained for 10 years to comply with tax and accounting requirements.
Payment information: Stored until disputes are resolved.
Traffic logs: Held for one year under legal mandates.
Consent records: Kept for five years to demonstrate compliance with applicable laws.
Legitimate Business Interests:
Customer care records: Maintained for six years to support safety and service decisions.
Financial records: Subscription and account history retained for three years post-closure for financial forecasting.
Profile data: Preserved for one year to support potential legal proceedings or claims.
Banned member data: Retained indefinitely to prevent re-registration.
Data may be retained longer if required for legal disputes, claims, or valid subpoenas. This ensures compliance with obligations and protects the community.
Where legally permitted, we may retain anonymized data to enhance features, improve safety measures, and develop services without identifying you personally.
Data Security
We take your privacy seriously and have implemented robust security measures designed to protect your personal information from unauthorized access, use, or disclosure. While we make every effort to ensure the security of your data, it is important to note that no transmission method over the internet or electronic storage system is completely foolproof. As a result, we cannot guarantee absolute security, but we remain committed to safeguarding your information to the best of our ability.
For additional safety tips, including how to handle harassment and abuse, and to ensure your own online safety, please check our "Handling Harassment & Abuse" guidelines. Everyone is responsible for their own safety.
At Catch Me If You Can, we are committed to fostering a safe and respectful community for all users (Check our Community Guidelines). As such, any activity or content that violates the law or compromises the safety and integrity of our platform will not be tolerated. This includes, but is not limited to:
Prohibited Content: Profiles, plans, or dreams that promote illegal activities, including but not limited to hate speech, racism, terrorism, drug use, violence, fraud, nudity, political agenda, defamation, or any unlawful conduct, will be immediately flagged and removed.
Immediate Action: We reserve the right to suspend or block any profile, plan, or dream that violates these guidelines without prior notice to ensure a safe environment for our users.
We enforce these rules to protect all members and ensure compliance with relevant laws, fostering an environment where everyone feels safe and respected.
If you would like to learn more about when to report such activities, please refer to our "Handling Harassment & Abuse" guidelines for detailed instructions.
Protection of Minors
To ensure the safety of children, Catch Me If You Can is committed to maintaining a secure environment for all users. Our platform is not intended for children under the age of 18. If we discover that a child has provided personal information, we will immediately remove such data and block access to the account. We encourage parents and guardians to monitor online activity to protect minors from any potential harm while using our service. If you believe a user may be underage, please report them using the available reporting tools. We take the privacy and safety of minors seriously and will take immediate action if a user is found to be under 18.
Confirm Your Age for Access
Catch Me If You Can prioritizes creating a safe environment for all users. Our platform is strictly for individuals aged 18 and older. While we do not require ID verification, we actively monitor for any indication of underage use.
If we discover that a minor is using the service, we will immediately suspend their access and take necessary measures to protect the community. Parents and guardians are encouraged to stay involved in monitoring online activities to ensure minors' safety. Please check our Terms & Conditions.
Your Choices
In our community, we believe in empowering you to manage your personal information. You have several choices regarding the data you share:
Account Information: You can access and update your account details at any time. This includes personal data such as your name, email, preferences, and profile details, which you can modify directly within the app.
Location Information: You have control over your location settings. You can adjust or turn off location tracking on your device at any time, which will impact how features like Match, Hunt and Prey, Dream or Plan will suggest or not.
Marketing Communications: If you no longer wish to receive marketing or promotional emails, you can easily opt-out by following the unsubscribe link provided in any of our communications.
Data Deletion: If you wish to delete your personal information or deactivate your account, you can request this by contacting us or you can also delete your account in the same app. Go to settings and choose to delete your account.
For further information on these options or how to exercise your rights, please check our detailed privacy settings within the app and our Terms & Conditions.
We believe in empowering you to control your personal data. Here is a breakdown of the rights you have and how to use them:
Your Right: You can request access to the personal data we process or obtain a copy.
How: Log into your account to view certain data, or contact us to request additional information at: [email protected]
Your Right: You can update inaccurate or incomplete personal data.
How: Edit your profile directly within the app in settings.
Your Right: Request the deletion of your personal data.
How: Close your account as outlined in our policies, or contact us to initiate the deletion process.
Your Right: You can request limitations on how we process your data.
How: Opt out through your account settings or contact us for additional processing concerns. Also you can send an email at: [email protected]
Your Right: You can withdraw any previously given consent.
How: Update your app settings or adjust permissions on your device. Some features may lose functionality if consent is withdrawn.
Please note that we may decline requests under certain conditions. These include situations where we cannot authenticate your identity, if the request is deemed unlawful or invalid, or if granting the request could compromise trade secrets, intellectual property, or the privacy and rights of others. For instance, if you seek information related to another user, such as messages they sent to you, that user must independently make the request to share such data. This approach ensures fairness and respect for all parties involved.
We are committed to addressing your concerns promptly and transparently. For any questions about your rights or how to exercise them, feel free to contact us at: [email protected]
Subscriptions
Catch Me If You Can offers several subscription plans designed to enhance your experience and provide more time to access our unique features. These plans provide access to all features and benefits of the app for a specific duration.
Plan Options: We provide a one-month free trial to get you started, followed by three subscription options:
One-month subscription: Access for one month.
Three-month subscription: A discounted rate for three months of full access.
Twelve-month subscription: Best value for a year of uninterrupted service.
Subscription Upgrades: If you decide to upgrade your subscription to a different plan, the change will take effect immediately. You will only be charged the prorated amount for the remaining time on your current plan, ensuring a smooth transition.
Purchase Restrictions: All subscriptions must be purchased directly within the app, through your device. At this time, we do not support any other purchasing methods or platforms for subscription upgrades or renewals.
These subscription plans provide the flexibility to choose the best plan for your needs, ensuring you receive all the premium features that enhance your experience, whenever you need them, for as long as you choose to subscribe.
Updates to Our Privacy Policy
As Catch Me If You Can grows and evolves, updates to this Privacy Policy may be necessary to reflect improvements and ensure compliance with changing regulations. We are dedicated to keeping you informed every step of the way. If any substantial changes are made, we will provide you with clear and timely notification, giving you the opportunity to review and understand how your information is handled before the updates take effect.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]
Please note that this Privacy Policy is subject to change. We encourage you to review this Privacy Policy periodically.